1. Information We Collect
We collect information necessary to provide our services effectively and securely.
Account and Contact Information
- Company name
- Contact names
- Email addresses
- Phone numbers
- Business addresses
Operational and Fleet Information
- Vehicle and unit identifiers
- Driver information provided by customer organizations
- Load and dispatch data
- Transactional and fuel purchase data
Payment Information
Payments are processed through Stripe, a PCI-compliant payment provider. PDG does not store sensitive credit card information on its servers.
Usage and Technical Information
IP addresses, browser type, device information, system usage logs, and authentication records. This information helps maintain security, system performance, and platform integrity.
2. How We Use Information
We use collected information to:
- Provide and operate PDG Fuels and PDG TMS services
- Process transactions and manage billing
- Deliver customer support
- Generate operational and financial reporting
- Maintain security and prevent unauthorized access
- Comply with legal and regulatory obligations
- Improve platform functionality and performance
We do not sell personal information.
3. Cloud Hosting and Data Storage
PDG is hosted on Microsoft Azure, a secure enterprise-grade cloud infrastructure provider.
Data may be stored and processed in Canada or other jurisdictions where Azure infrastructure operates. Where data is processed outside Canada, it remains protected by contractual safeguards and industry-standard security controls.
4. Data Security
PDG implements structured safeguards designed to protect information against unauthorized access, disclosure, or misuse. These include:
- Encryption of data in transit using industry-standard TLS protocols
- Role-based access controls to restrict data visibility
- Multi-factor authentication (MFA) support
- Secure cloud infrastructure management
- Ongoing monitoring and system updates
While no system can guarantee absolute security, PDG applies security practices consistent with modern SaaS platform standards.
5. Disclosure of Information
We may disclose information:
- To trusted service providers (such as Stripe) necessary to deliver services
- Where required by law or regulatory authorities
- To protect legal rights, system integrity, or prevent fraud
All third-party providers are expected to maintain appropriate confidentiality and security safeguards.
6. Data Retention
We retain information only as long as necessary to provide services, maintain financial/operational records, meet legal requirements, or resolve disputes. Upon termination, data may be retained for a reasonable period for compliance before secure deletion.
7. Access and Correction
In accordance with PIPEDA, individuals have the right to request access to their personal information and request correction of inaccurate or incomplete information. Requests may be submitted to legal@pdgi.ca.
8. Cookies and Analytics
PDG may use cookies to maintain secure sessions, improve user experience, and analyze performance. Users may adjust browser settings to manage cookies.
9. Third-Party Links
Our platform may contain links to third-party services. PDG is not responsible for the privacy practices of external sites.
10. Changes to This Policy
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. The effective date will be updated accordingly.
11. Contact Information
For privacy-related inquiries, access requests, or questions about this policy, please contact:
ProDriver Group Inc.
legal@pdgi.ca